3-Year diamond protection warranty

Diamond warranties include manufacturer defects that can result in the loss of operation as well coverage for malfunctions due to accidental damage from handling (ADH).

This includes malfunctions due to liquid damage that were the result of an accident. All types of accidental damage, including liquid damage, will be covered at the discretion of Mack Worldwide Warranty.




  • Impact Damage
  • Manufacturer Defects
  • Sand/Grit Damage
  • Accidental Damage and Unintentional Abuse
  • Mechanical Malfunctions
  • Normal and Abnormal Wear and Tear
  • Lemon Protection
  • 2 Free sensor cleanings for the life of the warranty - cameras only (USA Only)
  • 1 Free video head cleaning per year for the life of the warranty - video cameras only(USA Only)


Consumer protection

Mack Worldwide Warranty was established in 1938, so you can rest assured that your equipment will be protected if it needs service. MACK's Extended Warranty is designed to give the customer the best total protection for their equipment for the life of the Extended Warranty. You will be protected from expensive repair bills and treated with the highest level of customer service.



As the leading repair facility in NJ, MACK is equipped with the staff and latest technology to service all types of equipment. They have also partnered with an elite list of authorized local service centers to expand our ability to help customers as quickly and efficiently as possible. Service is easy with Mack Worldwide Warranty.



Online services

You will find that MACK's website is user friendly and interactive. The web site imports all of a customer’s information into programs specifically designed for Mack Worldwide Warranty. The web site makes it easy to register your Extended Warranty, create a repair request, and check the status of your repair during the course of the repair process. Mack Worldwide Warranty also provides customers with e-mail status updates during the entire course of the repair.


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