Protection plans by:

Mack worldwide warranty

Mack Diamond warranties include standard manufacturer's coverage as well coverage for malfunctions due to accidental damage from handling (ADH). This includes malfunctions due to liquid damage that were the result of an accident. All types of accidental damage, including liquid damage, will be covered at the discretion of Mack Worldwide Warranty.


  • Impact Damage
  • Manufacturer Defects
  • Sand/Grit Damage
  • Accidental Damage and Unintentional Abuse
  • Mechanical Malfunctions
  • Normal and Abnormal Wear and Tear
  • Lemon Protection
  • 2 Free CCD Cleaning for the life of the warranty (USA Only)
  • 1 Free Video Head Cleaning Per Year for the Life of the Warranty (USA Only)

Mack promise

Our technicians are the best! They are factory-trained and fluent on all the different brands—from the minor to the major brands! Plus, we work with the most prestigious repair facility around the world! So rest easy—your equipment is in good hands!

How does it work?

Now that you know all that other stuff, you want to know how it works. Well, it’s actually pretty simple. And if you have any questions you can always give us a ring (a diamond ring? Just kidding…let’s get to know each other first)! But, all jokes aside… we have the best customer service and they are always willing to help!